Made to order: it arrives in 6–8 weeks to your door. The status shown is for the size and color you have selected; stock is held per variant, so check it after choosing. Every date is confirmed in writing with the order or quote. If your date is tight, send the SKU, quantity, ZIP code and required date and we confirm the warehouse quantity or the closest in-stock alternative within 1 business day; a mixed order can ship in two stages or be held for one.

Sometimes. The tufted accent chair is not panel furniture, so a change is checked with the factory first and, where it is possible, needs a paid sample before production. Send the SKU and the change through the Custom Products page or the contact form and we reply within 1 business day with whether it can be made, the sample cost and the lead time. Pieces built to your reference arrive in 8–10 weeks, and every date is confirmed in writing.

The overall size is 43 inches wide, 35 inches deep and 37 inches high; the packaged size is what has to pass the door and the elevator, and it is listed in the specification where known. Allow clearance for chairs, drawers and doors to open, and for people to pass. If the measurement you need is not listed, such as knee clearance, shelf opening or seat depth, send the SKU and the exact measurement and we reply within 1 business day.

Only when the order or written quote says so. Standard delivery is to the curb. The tufted accent chair ships assembled or flat-packed as stated in the specification; inside placement, assembly and packaging removal are quoted as separate lines for your address, floor and elevator access, and are available in select areas, so confirm by ZIP code. Tell us about docks, elevators, stairs and building insurance requirements when you order so the appointment goes to plan.

The specification names the exact materials of this variant: beige upholstery over a matte black metal base. Specifications are not shared between similar-looking products, so check the one on this page. For a finish decision, request a paid swatch: it is credited to your order within 90 days, up to 5% per order. Send the SKU if you need a detail that is not listed and we reply within 1 business day.

Only the tufted accent chair as described in the specification. Chairs, cabinets, lamps, screens and accessories in the room photo are separate products; where a matching piece exists it is linked below. Some listings include several units, and the specification says how many. Send the link and say which pieces you want and we list every piece with its price within 1 business day.

Yes. Add the items and quantities to the cart and choose request a quote: a written quote at the same public quantity price follows within 1 business day, and the invoice is issued with the draft order once you confirm. Mixed orders of 5+ items, carts over $5,000 or whole spaces go the same way. Invoices, PO payment and net terms are described on the Trade Program page.